Airtel Leadership Retreat FAQs

We’ve pulled together a lookbook for each of the events that will be taking place during your stay at Gleneagles. To view this lookbook, please visit the dedicated Airtel Leadership Retreat App. Click the lookbook icon on the homepage to find references and suggested attire to form inspiration when packing.

Comfort and informality are the theme, although we would prefer you not to wear jeans or jogging trousers. Standard golf attire is recommended.

Check-in begins at 3pm. Considering staggered arrival times, registration starts at 7.30am in the Billiard Room at Gleneagles. While you are waiting for check-in, you may explore the property, have your meals and enjoy the activity selected by you.

Check-out on the day of departure is 12 noon.

Breakfast is currently served from 7:00 am – 10.00 am. To ensure that you have time for breakfast before your busy day of activities, please refer to your designated leisure activities start time within the app to avoid missing breakfast.

Prior to arrival at Gleneagles, you have submitted your preferences for leisure activities, which will be booked accordingly. The information on your personalised schedule of activities will be updated in the app in coming days.

Detailed arrangements have been made as per the pre-selected activity preferences; therefore, we will not be able to entertain changes.

If you decide not to go ahead with the activity that has been booked for you, please notify one of the Playground Planners who will be located in the Snug, or alternatively can be reached on 01764 662 231, and they will assist you with cancellation.

If you find you have some down-time between leisure activities and other events, you are welcome to use Gleneagles’ wonderful spa facilities. Spa treatments need to be booked in advance via the Playground Planners on 01764 662 231. Treatments booked are not covered under the Airtel Leadership Retreat and must be settled directly by you.

Yes, the hotel’s on-site beauty salon – Bob & Cloche – offers hair styling, manicures, pedicures and much more. To book, please contact the Playground Planners team on 01764 662 231

This retreat is to celebrate the successes of you and your team. Each event has been carefully curated and you are required to be present for all the events.

The event is specifically for invitees and their partner. Children are not invited, and we will not be able to accommodate them on the property at any point of time.

Yes, we provide free parking for residents and visitors, please follow the signs for parking when you enter the main gate.

Edinburgh and Glasgow airports are both less than 50 miles, or an hour’s drive, from Gleneagles. Transfers from the airport and train station on the start and end date of the Retreat (18th & 21st June respectively) will be prearranged in accordance with your submitted arrival and departure plans.

Look out for an iPad displaying the Airtel Leadership Retreat signage. If you have forgotten your transfer time, please contact the Airtel Organizing team who will be able to assist you.

Yes, room service is available however charges will have to be settled per individual.

All rooms have televisions with free movies, air-conditioning, Wi-Fi, fridges, hairdryers, irons and tea & coffee-making facilities.

Laundry services are available daily and drycleaning services are available Monday-Friday.

Please fill out the form found in your room and complete the necessary steps for our housekeeping team. Collection at 9 am, returned by 6.30 pm the same day. Laundry comes at an additional charge and must be settled by the individual upon departure.

Bedrooms and all public areas including bars and restaurants are smoke-free zones. Please be aware that a breach of the non-smoking policy in your bedroom or balcony will incur a charge up to the full room rate. There are dedicated external locations throughout the estate for smoking which you are most welcome to use.

Once you are at the hotel you can pay by cash, credit or debit card.  We accept Visa, Mastercard, Maestro, American Express, and Diners Club.

A photographer will be on hand to capture the highlight of the stay, these images will be displayed on screens around the hotel and within your Airtel app. The complete album will be shared with you after the event.

Yes, please see our key emergency details below.

Airport Transfers – 01764 662231

Medical Emergency – 999

Gleneagles Helpdesk – 01764 662 231