To protect the health and wellbeing of everyone at Gleneagles, and to play our part in minimising COVID-19 cases in the region, we’ve taken the very difficult decision to close Gleneagles from Friday 13 November until 31 January 2021.

The below FAQ relates to when the hotel is fully operational but if you require more information, or to book a tee time, please don’t hesitate to contact our team at E: resort.sales@gleneagles.com or on T: 0800 704 705.


At this glorious playground of country pursuits and leisure activities you’ll find an outstanding array of world-class facilities, including three championship golf courses, an award-winning spa, and a stunning choice of dining options to suit every occasion. Our staff are dedicated to making sure you have a unique and wonderful experience. We have a number of frequently asked questions below and if you can’t find what you are looking for please contact the relevant department or enquire via the form below.

  • Hotel Service: +44(0)800 389 3737
  • Marketing  or Events teams: +44(0)800 389 3737
  • Reservations: +44(0)800 389 3737
  • Concierge: +44(0)1764 694175
What is the dress code for each Restaurant?
What time is check in / out?
What time is breakfast served?
What are the opening times of the restaurants and bars?
What leisure facilities are on offer?
Do you recommend pre booking all dining and leisure prior to arrival?
Can I use the Spa facilities?
Can I use the Swim and Gym space?
Can you arrange tee times at Carnoustie / The Old Course etc?
What is the dress code for the golf courses?
Do you have car parking facilities?
Which Airport is closest to Gleneagles?
Do you arrange airport / train transfers? And is this service complimentary?
How can you travel from Glasgow or Edinburgh Airport?
Do you arrange babysitters?
Do you have wifi?
Do you have Sky TV?
What facilities are provided in the room?
What payment methods do you accept?
Can I arrange a gift voucher?
Can I bring my dog with me?
Can I smoke on the hotel balconies?

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