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Cookie Policy
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Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.
What are cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We only use (and store) non-essential cookies on your computer’s browser or hard drive if you provide your consent.
What cookies does our website use?
| Cookie | Duration | Description |
|---|---|---|
| Set by Gleneagles | ||
| CookieDisclaimer | 13 days | Stores the user’s cookie consent state for the main website. |
| CookieConsent | 1 year | Stores the user’s cookie consent state for the booking engine. |
| Set by Google | ||
| _dc_gtm_UA-# | 1 day | Used by Google Tag Manager to control the loading of Google Analytics cookies for tracking purposes |
| _ga | 2 years | Registers a unique ID used to identify user for statistical data on how they use the site |
| _gid | 1 day | Registers a unique ID used to identify user for tracking purposes. |
| collect | session | Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. |
| ads/ga-audiences | session | Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. |
| _gcl_au | 3 months | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
| Set by DoubleClick.net (Google Advertising Platform) | ||
| test_cookie | 1 day | Used to check if the user’s browser supports cookies. |
| pagead/1p-user-list/# | session | Tracks if a user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. |
| ads/ga-audiences | session | Used to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across website. |
| NID | 6 months | Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. |
| Set by Trip Tease (technology platform for hotels) | ||
| triptease-identity-data | 365 days | Used to understand user behaviour. |
| pf-api-key | session | Used to uniquely identify hotels and sharing this data amongst TripTease applications. |
| pf-ticket-id | session | Used for conversion tracking and sharing this data amongst TripTease applications. |
| triptease-conversion | 7 days | Used to understand user behaviour. |
| triptease-session-id | 1 day | Used to identify the visitor upon re-entry to the website. |
| triptease-user-id | 1 year | Used to identify the visitor upon re-entry to the website. |
| triptease.integration.previous-pages | session | Collects information on search criteria for relevant promotions and advertisements. |
| tt_message_engine_latest_visit_info | persistent | Determines which product the user has viewed, for advertising purposes. |
| tt-domain-user-id | persistent | Collections information on user behaviour on multiple websites. This is used to optimize the relevance of advertising messages. |
| triptease-anonymous-id | persistent | Used to identify the visitor upon re-entry to the website. |
| triptease-experiments | 5 years | Used to categorise users for AB tests. |
| Set by Hotjar (user behaviour tracking) | ||
| _hjid | 365 days | Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. |
| _hjRecordingLastActivity | session | This should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records). |
| _hjTLDTest | session | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
| _hjUserAttributesHash | session | User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated. |
| _hjCachedUserAttributes | session | This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool. |
| _hjLocalStorageTest | under 100ms | This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. |
| _hjIncludedInPageviewSample | 30 minutes | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit. |
| _hjIncludedInSessionSample | 30 minutes | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s daily session limit. |
| _hjAbsoluteSessionInProgress | 30 minutes | This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
| _hjFirstSeen | session | This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
| _hjViewportId | session | This stores information about the user viewport such as size and dimensions. |
| _hjRecordingEnabled | session | This is added when a Recording starts and is read when the recording module is initialised to see if the user is already in a recording in a particular session. |
| Set by Facebook (advertising)/td> | ||
| _fbp | 3 months | Used by Facebook to deliver a series of ad products such as real time bidding from third party advertisers. |
| fr | session | Used by Facebook to deliver a series of ad products such as real time bidding from third party advertisers. |
| triptease-conversion | 7 days | Used to understand user behaviour. |
| tr | session | Used by Facebook to deliver a series of ad products such as real time bidding from third party advertisers. |
| Infinity (call tracking platform) | ||
| testinfinitycookie | session | Used for call tracking functionality and sets a unique ID for the specific user. |
| SevenRooms (table booking provider) | ||
| csrftoken | 1 year | Helps prevent cross-site request forgery. |
| Set by Stripe (payments system on booking engine) | ||
| __stripe_mid | 1 year | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. |
| __stripe_sid | 1 day | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. |
| M | 2 years | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. |
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Get in touch
If you have any further questions about how we handle your data, please contact us.
