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Coronavirus Information

Last updated: 12:30, 4 August 2020

Following the Scottish Government’s announcements on the phased exit from lockdown, we opened our hotel on Wednesday 15 July and are pleased to be welcoming guests back again.

Getting ready to welcome you

We’ve been busy reviewing our entire operation to develop a rigorous response to the public health crisis.  Our main commitment is to continue to ensure our guests have a wonderful time, but we have made a number of adjustments – to how we work, how we interact with colleagues and guests, how we look after the hotel and estate, and how we deliver a five-star service – to maintain the highest standards of safety and hygiene at all times in line with government guidance.

We are happy to announce we have received AA Covid Confident accreditation.

What to expect

As a result, a slightly different guest journey, updated team protocols, and an enhanced set of hygiene and safety measures that meet or exceed government guidelines, have been implemented across our estate to provide even greater peace of mind during your time in our Glorious Playground. We will, of course, continue to work with public health authorities to enable us to adjust and update those measures in line with the very latest guidance.

Since opening in 1924, Gleneagles has always been a welcome retreat from the stresses of everyday life; a luxury rural escape; a glorious getaway where your cares fade away – so it’s important to note that none of the changes we’ve made will compromise that; on the contrary they’ve been carefully designed and implemented to ensure you can focus on enjoying yourself.

If you are considering booking with us in the future, we ask that you familiarise yourself with our new approach and help us to protect the wellbeing of everyone who comes to Gleneagles.

Download our full health and hygiene policy below.

Golf

Following the First Minister’s decision on 28 May to ease restrictions on outdoor leisure, we’re delighted that golfers are able to enjoy our fairways and greens again, with our golf facilities now open to members and visitors.  We have been following the guidance of relevant governing golf bodies to develop an appropriate new framework for play to protect the health and wellbeing of our team and guests.

Download our golf playing policy below.

Spa & Gym

We look forward to opening more of our facilities as the public health situation improves and government restrictions are relaxed further.

Our Spa is open with limited massage treatments available.

Our Bob and Cloche salon is available for hair, nail and limited beauty appointments which, we’re sure for many of our guests, will be welcome news after many months of salons being closed.

We look forward to reopening our Gym & Pools after 14 September, pending a final decision by the Scottish Government. A timetable of complimentary outdoor fitness activities is available in the interim.

 

Restaurants & Bars

To ensure physical distancing in our restaurants and bars we have limited capacity so booking is essential (except for Century Bar & Garden Cafe). We are currently operating with a maximum table size of 8 guests. Current opening and closing times are as follows:

Restaurant / Bar Opening Hours
Birnam Brasserie 17:00-21:00
Century Bar Sun-Thurs 11:00-midnight, Fri-Sat 11:00 - 01:00 (Food served 12:00-17:00)
Afternoon Tea Fri-Sun 13:00 - 16:00
Garden Cafe 09:00-17:00
American Bar Closed
The Dormy 07:00-20:00
Auchterarder 70 Fri 17:00-20:00, Sat 12:00-20:00, Sun 12:00-17:00
The Strathearn - Breakfast: 07:00-10:30, Dinner: Sun-Thurs 18:30-21:00, Fri-Sat 18:30-21:30, Sunday Lunch: 12:30-14:30

Pursuits

All of our outdoor pursuits are currently available to guests with some additional protocols and restrictions in order to comply with government guidelines to ensure physical distancing and safe enjoyment of the activities. With the exception of Lawn Games, all of our activities require advance booking with our Playground Planners and in all cases we are taking guest details in line with track and trace responsibilities.

We are amending any restrictions on activities at all times in line with current advice and we recommend checking on these at the time of booking. Currently, age restrictions for our activities have returned to normal but some activities require a physical or competency requirement in order to take part. For example, junior riding lessons are available but riders over the age of 12 must be able to adjust their own stirrups and girth in order for our riding coaches to observe physical distancing.

The Shooting & Fishing School is currently offering Archery, Air Rifle and Fishing all at normal age restriction limits as a guide but as in our normal operations, participation is dependent on a physical safety check to ensure appropriate competency with the equipment. At the current time, clay pigeon shooting is only available to guests who are 16 and over, can self-load and have previous experience.

Please contact our Playground Planners using the form below for booking and more information:

Here to help

For more information please contact the team at resort.sales@gleneagles.com or on ☏ 01764 662231.